Frequently asked questions
When is compensation not paid?
If the reason was an extraordinary circumstance, such as weather or an air traffic control strike.
Where do you claim compensation?
First from the airline. If it does not pay, the matter can be taken to the Consumer Disputes Board.
Embed the calculator on your own page
You can add the calculator to your own website, blog or intranet free of charge. Copy the code and paste it into the page's HTML field. The calculator updates automatically when the figures change.
Also read
- Flight delayed or cancelled: compensation under EU Regulation 261/2004
- Travel insurance and cheap flights: what to check before booking
- Lost or damaged baggage: how to claim compensation from the airline
- Claim to the airline: template message for EU 261 compensation
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The calculator gives an indicative estimate and does not replace the advice of an authority, bank, insurer or accounting firm. The calculator's figures and their sources are shown below the calculator.